Sonos Digital Music System User Manual download pdf (Page 177)

Chapter A: Tips and Troubleshooting A-3

2. Check Router

You can bypass your router’s switch to see if there are any router configuration issues

(note that the ZonePlayer and the computer will still have Internet access in this

configuration):

• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet)

port.

• Temporarily remove any other components that are wired to your network.

• Connect an Ethernet cable from the computer directly to the back of the Zone-

Player, and then connect another Ethernet cable from the ZonePlayer directly to

one of the LAN ports on your router.

• When you make a change to your network configuration, you may need to pow-

er cycle the ZonePlayer by unplugging the power cord, and then plugging it

back in.

• If you are not using a router, see http://faq.sonos.com/norouter.

3. Check Wiring

Check the link/activity lights on both the router and the ZonePlayer. They should be

green, and there should be blinking activity lights.

• If the green link lights are not lit, try connecting to a different port.

• If the link lights still do not light, try connecting a different Ethernet cable.

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Sonos Digital Music System User Manual Page 177